Value Engineered Solutions ® for Soil Stabilization, Erosion Control & Sustainable Dust Control

Privacy Policy

SOIL SOLUTIONS LIMITED

WEBSITE PRIVACY POLICY

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Soil Solutions to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s. Your projects and the details relating to them, as well as our solutions and information provided to you by Soil Solutions, is your business and no one else’s .

Your privacy is important to you…and to us. So we’ll protect the information you share with us.

To protect your privacy, Soil Solutions follows different principles in accordance with worldwide practices for customer privacy and data protection.

  1. We will not sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.
  2. We will implement and maintain state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:

  • To help you quickly find software, services or information.
  • To help us create content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from Soil Solutions.
  • To make the site easier for you to use by not having to enter information more than once.

CONSENT

If you choose not to register or provide personal information, you can still use most of the features and access all of the information on our website. But you will not be able to access areas that require registration.

You can alternatively email us directly on info@soilsolutions.com

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters.

If you do not want us to communicate with you about other offers regarding Soil Solutions products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Soil Solutions.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:

  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
  • Sign up for electronic newsletters about our services and products.
  • Register. Once you register, you won’t need to do it again. Wherever you go on www.SoilSolutions.com , your information stays with you.

SECURITY

Soil Solutions has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your communications to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing a secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

Your information may be stored and processed in UK, USA, or South Africa or any other country where Soil Solutions, its subsidiaries, affiliates or agents, or servers, backup facilities, or cloud locations are located or managed.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

The Soil Solutions website does not publish content that is targeted to children.

ENFORCEMENT

If for some reason you believe Soil Solutions has not adhered to these principles, please notify us by email at info@soilsolutions.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.soilsolutions.com , allowing you to download free software, order free newsletters, view videos, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.

What we do with the information you share
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.

When you order from us, we will provide a proper and complete invoice for which payment is only accepted via eft SWIFT bank transfer. Your details for invoicing purposes will be required, as well as delivery address and shipping details. We use this information only to invoice you for the product(s) and services you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Soil Solutions will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Soil Solutions or the site; (b) protect and defend the rights or property of Soil Solutions and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Soil Solutions, its Websites, or the public.

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